The topic Some Google Fi users lose mobile data in ‘SIM card is no longer active’ outage is currently the subject of lively discussion — readers and analysts are keeping a close eye on developments.
This is taking place in a dynamic environment: companies’ decisions and competitors’ reactions can quickly change the picture.
The MVNO has acknowledged the issue with a banner on support.google.com/fi: “Due to a high number of contacts, wait times are longer than normal. If you get the message “Your SIM card is no longer active”: We’re aware of this issue and working to resolve it as soon as possible. Please check back later for any updates.”
One workaround that has emerged from community members involves going to the Google Fi app and selecting a user at the top. Scroll down to “International features” and toggle off “Calls to non-US members.” You can turn it back on after a minute or so.